Classify what may be defects in their processes

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Q. Select a retail store you are familiar with such a grocery store, Kmart, Macy's, Staples, Wal-Mart, etc. also Classify what may be "defects" in their processes also explain how improvement might be measured. Illustrate what would you improve also explain how should the store implement the changes you are recommending?

Reference no: EM1377305

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