Classify and describe the problems each airline faced in

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1. How important is the reservation system at airlines such as WestJet and JetBlue. How does it impact operational activities and decision making?

2. Evaluate the risks of the projects to upgrade the reservation systems of WestJet and JetBlue and key risk factors.

3. Classify and describe the problems each airline faced in implementing its new reservation system. What people, organization, and technology factors caused those problems?

4. Describe the steps you would have taken to control the risk in these projects?

Reference no: EM13464214

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