Choice of key performance indicators and standards

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Reference no: EM133417685

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1. The team members seem to have no idea about what is expected of them in their job. They also have a poor opinion about how their performance has been managed in the past. You decide to have a team meeting to discuss the changes you are proposing to introduce.

Explain to the team what key result areas/critical success factors are

Explain how these influences the choice of key performance indicators/ standards; and why these are written using SMART principles.

Provide an example of key performance indicator (KPI) or performance standard related to their job.

2. Justify to the team why documentation is important when organising a performance management system and explain the risks if this information is not effectively managed.

Reference no: EM133417685

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