Chemistry section from centralized processing area

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Reference no: EM132204837

You work in the chemistry department. Currently, specimens are brought to the chemistry section from a centralized processing area. Requirements presently are that routine specimens are brought to the section within 1 hour, and STAT specimens are to be brought within 30 minutes of arrival in the processing area. Processing personnel deliver the specimens. The chemistry supervisor wants to decrease the STAT turnaround time from the present 60 minutes to 45 minutes. You are assigned ownership of this task.

Using the PDCA cycle from the text, use all 14 steps of the model to address this process improvement.

Reference no: EM132204837

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