Checkout counter had four electronic cash registers

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Question

Most of the year was "library-like" at the University Textbook Department, according to Marilyn Copp, the department manager. But the two weeks after the start of each semester were just the opposite. She explained: Semester start-ups put enormous pressures on us. Last semester, in the twelve 9AM to 9PM workdays of those two weeks, we served 21,600 customers. I must admit, we didn't serve them all as well as I'd have liked. I am hoping to do much better next tri. A study done this past fall shows that we can expect 10% of our early trimester customers to buy one book, 20% percent to buy two, 25% to buy three, 30% to buy four, and 15% to buy five books. Customers who come in ask for help at the information desk, but the shelf areas for the many schools, departments and courses are clearly marked, so most customers help themselves. Then they come to the cash registers to check out. That's where we feel the most pressure. The checkout counter had four electronic cash registers.

The cashier's task included: 1. Keying into the register an inventory code number and a price for each book.

Reference no: EM133663211

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