Reference no: EM132676456
CHCHCS001 Provide Home and Community Support Services Assignment - Inspire Education, Australia
1. Knowledge Assessment
1. Complete the table below:
a. Specify your state or territory.
b. Provide one (1) legal consideration and one (1) ethical consideration in providing home and community support services.
c. In two (2) sentences or less, explain how each legal and ethical consideration can be applied when providing support services at your client's home.
d. In two (2) sentences or less, explain how each legal and ethical consideration can be applied when providing services to the community.
An example is provided below for your guidance.
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Legal considerations
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Ethical considerations
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Application in providing home and community services
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Privacy, confidentiality and disclosure
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Support workers must comply with the Privacy Act 1988 and keep the personal information of clients confidential at all times.
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Support workers must always seek the client's permission to disclose the client's personal information.
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Home:
The support worker must not disclose the client's information to others, even when consulting with community workers, health professionals and other relevant personnel.
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Community:
When working with third-party service providers, the support worker must not disclose the clients' personal information without their consent.
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State/Territory:
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Legal considerations
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Ethical considerations
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Application in providing home and community services
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i. Codes of practice
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Home:
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Community:
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ii. Basic home fire safety
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Home:
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Community:
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i. Smoke alarm legislation
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Home:
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Community:
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ii. Dignity of risk
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Home:
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Community:
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iii. Duty of care
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Home:
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Community:
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iv. Privacy, confidentiality and disclosure
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Home:
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Community:
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v. Practice standards
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Guidance: Refer to at least one (1) practice standard and specify its legal and ethical considerations.
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Home:
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Community:
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vi. Work role boundaries - responsibilities
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Home:
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Community:
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vii. Work role boundaries - limitations
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Home:
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Community:
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viii. Work health and safety
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Home:
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Community:
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2. In three (3) sentences or less, briefly explain where a support worker would typically access organisation policies and procedures relevant to risk management practices when the work environment is the client's home.
3. Access the Lotus Compassionate Care policies and procedures below. Lotus Compassionate Care Handbook
Listed below are relevant policy areas in providing support services at the client's home. Complete the table by providing one (1) policy and at least two (2) procedures Lotus Compassionate Care implements in each policy area.
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Policy
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Procedures
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i. Privacy, confidentiality and disclosure
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ii. Workplace health and safety
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iii. Hazard reporting
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iv. Incident reporting
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v. Infection control
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vi. Fire and medical emergency
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4. Consider the personal security procedures support workers must implement when providing home and community services. Give two (2) personal security protocols and two (2) personal security equipment below.
Personal security protocols
Security equipment
5. Give two (2) property security procedures in providing home services and two (2) property security procedures in providing community services.
6. In two (2) sentences or less, describe the following programs relevant to home and community support services.
i. Home and Community Care (HACC)
ii. Department of Veterans' Affairs (DVA)
7. In three (3) sentences or less, briefly describe the following standards from the National Standards for Disability Services that must be complied with in providing home and community services.
National Standards for Disability Services
i. Rights
ii. Participation and inclusion
iii. Individual outcomes
iv. Feedback and complaints
v. Service access
vi. Service Management
8. In three (3) sentences or less, briefly describe the impact of the following practices on the services you provide as a support worker.
i. person-centred practice
ii. consumer-directed care
iii. Empowerment
iv. Disempowerment
9. Give two (2) indicators of emotional abuse and two (2) indicators of emotional neglect.
i. Indicators of emotional abuse
ii. Indicators of emotional neglect
2. WORKPLACE EVIDENCE
This part of the RPL Kit requires you to provide evidence from the workplace. The evidence could be from your current workplace or one that you have recently been involved in however it must be in the disability care sector whilst performing the role of a disability care support worker.
You may need to obtain permission from your workplace supervisor to be able to submit the documents requested. Please also ensure that you maintain confidentiality and remove or cross out any identifying names etc. on the documentation.
This documentation is to demonstrate that you contribute research information about compliance and ethical practice responsibilities and then develop and monitor policies and procedures to meet those responsibilities.
This unit of competency requires you to provide evidence of completing the following:
Skills demonstrated in an ageing support workplace with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe, impractical or threatens the dignity of the person. The following conditions must be met for this unit: use of suitable facilities, equipment and resources, including:
- individualised plans and any relevant equipment outlined in the plan
- personal protective equipment
- relevant organisation policies and procedures
The requirements of this unit also includes:
Provision of demonstrated evidence that the candidate has:
Managed tasks and managed contingencies in the context of the job role. There must be evidence that the candidate has:
provided services to individual/s in at least 2 different home or community support settings
used appropriate inter-personal skills:
establishing a positive relationship with the individual
seeking clarification of tasks
interpreting and following instructions
1. Establish Support Requirements in Home & Community Care
Recall a time that you have been required to establish the support needs of two (2) individual clients in two (2) separate home environments.
Provide details of:
how you have used appropriate interpersonal skills
how you have established positive relationships with each individual
how you have sought clarification of tasks and expectations
Any of the following documents can be submitted as long as it contains the above-mentioned information required:
Email correspondence
Client's care plans
Meeting minutes
Person-centred planning tools
Progress notes
Policies and procedures
Any workplace-related reports/records that provides information on the above-mentioned requirements
2. Provide Support in Home & Community Care
Recall a time that you have been required to provide support to two (2) individual clients in two (2) separate home environments.
Provide details of:
how you interpreted and followed instructions to provide person-centred support
used individual plans and any relevant equipment/resources that were outlined in the plan
applied relevant organisational policies and procedures
Any of the following documents can be submitted as long as it contains the above-mentioned information required:
Email correspondence
Client's care plans
Meeting minutes
Person-centred planning tools
Progress notes
Policies and procedures
Any workplace-related reports/records that provides information on the above-mentioned requirements
Attachment:- Provide Home and Community Support Services Assignment File.rar