Reference no: EM132836391

CHCCCS007 Develop and implement service programs - Victoria University

Question 1 List three strategies you may use to engage service users to provide information that will influence program planning.

Question 2 What are two strategies to ensure service users are supported based on their individual needs at all levels of program planning?

Question 3 Identify two strategies for consulting and collaborating with other service providers.

Question 4 What is meant by ‘multifaceted needs'? Provide an example.

Question 5 Identify two internal and two external stakeholders whose input into program planning you consider is important.

Question 6 Describe two different service-user groups that may have specific requirements that you may need to consider when developing a plan.

Question 7 What are two ways of formally engaging service users in management processes?

Question 8 Identify two strategies for integrating other service areas or providers into the planning process.

Question 9 List three strategies (one for each) that you can use to identify financial, human and physical resource requirements when planning.

Question 10 What is the name of the funding process used by governments in Australia?
Identify one alternative source of funding also used by community services organisations to fund their programs?

Question 11 What are two ways you could obtain feedback from service users?

Question 12 Identify a template tool that can be used to document a program plan and list its components.

Question 13 Who is responsible for communicating roles and responsibilities to relevant stakeholders when planning a new program and what are two methods they can use to do this?

Question 14 Who is responsible for governance of an organisation and how is accountability ensured at all levels?

Question 15 Outline the three key steps to follow to facilitate training for a new program.

Question 16 Describe the stages of monitoring a program.

Question 17 Identify two documents a caseworker may be required to maintain in the course of implementing and monitoring the program.

Question 18 What are two questions that need to be addressed when analysing and assessing the program's capacity to meet program objectives?

Question 19 How does evaluation feed into continuous improvement?

Question 20 What are two methods you may use to seek feedback from a partnership organisation?

Question 21 Why is it important to consider the policies of the organisation and the budget for the program when you are making program modifications?

Question 22 Provide an example of the risk, regulatory and sustainability requirements that you may consider when developing a program for people with disabilities.

Attachment:- Develop and implement service programs.rar