Characteristics of the best coaches are empathetic

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1. Activities in an assessment center may include the following except A. leaderless group discussion. B. benchmarking. C. an "in-basket". D. role playing.

2. Research shows that assessment center ratings are related to all except _________ A. managerial experience. B. salary level. C. job performance. D. career advancement.

3. All of the following except _________ are potential limitations of 360-degree feedback. A. the time demands placed on managers B. managers seek to identify and punish raters providing negative information C. ratings from different sources must be obtained D. a facilitator is needed to interpret results

4. Research shows that the most change resulting from upward feedback and 360-degree systems occurs in individuals who ________ A. receive higher ratings from others than they gave themselves. B. whose self ratings were similar to ratings from others. C. tend to rate others lower than they rate themselves. D. receive lower ratings from others than they gave themselves.

5. Positive outcomes of job rotation include all except _______ A. improves problem-solving and decision-making skills. B. an increased understanding of different company functions. C. greater salary growth and promotion rates. D. higher productivity in the department gaining the rotating employee.

6. Characteristics of the best coaches are empathetic, supportive, practical, and ________. A. conscientious B. same sex as protégé C. self-confident D. energetic

7. An example of an internal pressure that affects organization's training needs is _____________ A. the need to develop managers with a global perspective. B. failure to provide training. C. managing workforce diversity. D. basic skills training.

8. Which of the following is not an example of a situation that may result in legal action? A. Failing to provide adequate training. B. Requiring attendance in training employees may find offensive. C. Failure to ensure equal treatment during training. D. Requiring trainees travel offsite for training.

9. Excluding women and minority employees from training programs A. violates the Age Discrimination in Employment Act. B. is acceptable if it does not affect their pay. C. is acceptable if "business necessity" can be shown. D. violates Title VII of the 1964 Civil Rights Act.

10. An expatriate A. works for a company in an assignment in another country. B. is an employee who has left the firm to join another company. C. works in a country other than their country of origin. D. is alien working for a U. S. company in the U. S.

Reference no: EM132301591

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