Reference no: EM133164550

Scenario:

Your organization has 460 employees (100 full-time and 360 part-time) on payroll. As the company expects growth in the near future, a Payroll Administrator position has been approved in the budget and you will be promoted to Payroll Manager once the position is filled.

Following are some characteristics of the organization and the payroll environment:

• There is no Human Resources department
• The union covers all the part-time employees and half of the full time employees
• Full-time employees are paid semi-monthly
• Part-time employees are paid on a weekly basis
• The organization has a generous benefits package with RRSP, STD, LTD, Group Life, Vision, Dental, Orthodontic, and Out of Country coverage. All benefits are handled in the payroll area including enrollment, termination and administration. Only full-time employees are eligible for benefits.
• Defined benefit pension plan - the employer contributions for full-time employees are made through the payroll
• Payroll is outsourced to Ceridian, who also handles all government statutory remittances
• United Way Campaign - donations are made through the payroll with 65% employee participation
• Social club - deductions are made through payroll
• All payroll journal entries are manually prepared by payroll using Excel and given to the finance department for keying into the General Ledger accounts

You have developed the following PayrollAdministrator position description.

Payroll Administrator Position Description

GENERAL INFORMATION:

Ensures that all aspects of the payroll are processed in an accurate and timely manner and in accordance with all applicable corporate policies. Works with Payroll Manager to ensure compliance with legislative requirements for the full annual payroll cycle.

TASKS AND RESPONSIBILITIES:

• Review time and attendance system entries, including adjustments for abnormal shift times, overtime, absences and vacations
• Prepare/input payroll adjustments for processing
• Process new employees, terminations, transfers and position changes
• Process a variety of payroll forms ensuring accuracy and completeness of the information
• Prepare payroll reports of earnings, hours worked, taxes, insurance
• Prepare reconciliations for payroll accounts
• Prepare T4s, RL-1s, ROEs, and various payroll reports as requested
• Maintain payroll provider system and personnel records
• Support all internal and external audits related to payroll
• Monitor and interpret new legislation impacting payroll
• Work as a part of a team to continuously improve processes, practices and efficiency of day to day payroll operations through proactive and efficient problem solving techniques
• Other tasks as assigned

QUALIFICATIONS:

• Payroll Compliance Practitioner certification
• Minimum of two to three years experience with a national payroll
• Experience with ABC payroll system and DEF time and attendance system
• Proficient with Microsoft office computer software
• Knowledge of the complete payroll cycle
• Ability to prioritize and meet tight deadlines
• Ability to work well with employees at various levels of the organization
• Attention to detail and accuracy
• Ability to maintain composure under pressure
• Adaptable to changing situations
• Ability to work independently, and in a team environment
• Excellent interpersonal, communication, and problem-solving skills

Issue # 1 - Developing recruitment and selection assessment criteria 

Based on your knowledge and experience, develop the recruitment and selection assessment criteria you will use to evaluate the candidates for the new payroll position.

• Provide details on the method(s) you would use to do the initial screening of the resumes received.
• Explain how you would rank the various components of the position's responsibilities and qualifications.
• Develop five (5) interview questions specific to the position.
• Explain the strategies you would use to test the applicant's qualifications.

Issue# 2 - Developing Objectives 

Develop five (5) detailed, comprehensive, SMART performance objectives for the Payroll Manager and five (5) for the Payroll Administrator that can be used to measure success. Provide information on how the objectives cascade from the department and the organization's objectives.