Characteristics of a help desk operation

Assignment Help Business Management
Reference no: EM131675861

1) Is Job stress among agents in a help desk operation inevitable? Explain your answer. What characteristics of a help desk operation increase or reduce job stress? You must have at least three hundred words or more per discussion question not including the questions. Use examples to illustrate your point.

2) Is it ethical for a company that operates a telephone help desk to monitor its agents? Under what circumstance should this practice be permitted? Under what circumstances should this practice not be permitted? You must have at least three hundred words or more per discussion question not including the questions. Use examples to illustrate your point.

Reference no: EM131675861

Questions Cloud

What would be the new exchange rate value : Chinese Yuan Revaluation. Many experts believe that the Chinese currency should not only be revalued against the U.S. dollar as it was in July 2005.
Improve your understanding of theory building : The purpose of this assignment is to help improve your understanding of theory building and methodology, and to further prepare.
How are new technologies new ideas and new therapies : How are new technologies, new ideas, new therapies, new laws, or new perspectives changing the profession that you are either going into or already in?
Discuss demand and a supply side effect : policy action for the government which can have both a demand and a supply side effect
Characteristics of a help desk operation : What characteristics of a help desk operation increase or reduce job stress?
What should the new rupee price be set at : Ranbaxy (India) in Brazil. Ranbaxy, an India-based pharmaceutical firm, has continuing problems with its cholesterol reduction product's price.
What type of laptop computer to buy for your sales : Estimate the correct value of the firm - what type of laptop computer to buy for your sales people to take with them on their calls
Appropriate labels to identify the output values : If the inventory value is 1000.00 or less, output the item number and the computed inventory value. Include appropriate labels to identify the output values.
Define and analyze how this policy affects consumption : Let ´s suppose the Congress passes a bill which decreases marginal and average income tax rates. Analyze how this policy affects consumption

Reviews

Write a Review

Business Management Questions & Answers

  Caselet on michael porter’s value chain management

The assignment in management is a two part assignment dealing 1.Theory of function of management. 2. Operations and Controlling.

  Mountain man brewing company

Mountain Man Brewing, a family owned business where Chris Prangel, the son of the president joins. Due to increase in the preference for light beer drinkers, Chris Prangel wants to introduce light beer version in Mountain Man. An analysis into the la..

  Mountain man brewing company

Mountain Man Brewing, a family owned business where Chris Prangel, the son of the president joins. An analysis into the launch of Mountain Man Light over the present Mountain Man Lager.

  Analysis of the case using the doing ethics technique

Analysis of the case using the Doing Ethics Technique (DET). Analysis of the ethical issue(s) from the perspective of an ICT professional, using the ACS Code of  Conduct and properly relating clauses from the ACS Code of Conduct to the ethical issue.

  Affiliations and partnerships

Affiliations and partnerships are frequently used to reach a larger local audience? Which options stand to avail for the Hotel manager and what problems do these pose.

  Innovation-friendly regulations

What influence (if any) can organizations exercise to encourage ‘innovation-friendly' regulations?

  Effect of regional and corporate cultural issues

Present your findings as a group powerpoint with an audio file. In addition individually write up your own conclusions as to the effects of regional cultural issues on the corporate organisational culture of this multinational company as it conducts ..

  Structure of business plan

This assignment shows a structure of business plan. The task is to write a business plane about a Diet Shop.

  Identify the purposes of different types of organisations

Identify the purposes of different types of organisations.

  Entrepreneur case study for analysis

Entrepreneur Case Study for Analysis. Analyze Robin Wolaner's suitability to be an entrepreneur

  Forecasting and business analysis

This problem requires you to apply your cross-sectional analysis skills to a real cross-sectional data set with the goal of answering a specific research question.

  Educational instructional leadership

Prepare a major handout on the key principles of instructional leadership

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd