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Characteristics of a customer-centric organization

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Reference no: EM132938400

Answer the following items:

1. Explain how can an organization be called a "customer-centric business"

2. Put least five characteristics of a customer-centric organization.

3. Explain the difference between customer relation and customer service.

4. Put least three benefits of positive customer relations.

5. Put least two roots of customer loyalty.

Reference no: EM132938400

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