Characteristic of the resistance phase

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1. In the context of the attitude curve in response to change, which of the following is a characteristic of the resistance phase? A) Unpleasant thoughts are ignored or dismissed in favor of more satisfying thoughts. B) Security and other needs are threatened, so overt defenses are employed. C) There is recognition that something must be done. D) Dedication continues until a new change occurs.

2. In the context of changes in a workplace, changes in products and processes are most likely classified as changes in A) technology. B) people. C) tasks. D) structure.

3. In the context of the five types of leaders or coaches who help in developing others, which of the following statements is most likely true of shamans? A) They focus the attention of their followers on themselves. B) They are agents of omnipotent authority. C) They teach out of personal conviction. D) They require the consent of their followers to derive power.

Reference no: EM132220719

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