Reference no: EM133310337

Questions

1. Cynthia Curtis of CC Hair Stylists has discovered that there have been significant errors made with client bookings. Cynthia has discovered that the discrepancies are the result of all stylists entering appointments into separate written diaries for their clients in between appointments and phone calls.

Which of the following courses of action is most correctly characterised as a continuous improvement?

A. Outsourcing responsibility for appointments to an external booking service

B. Employing a new employee tasked with the sole responsibility of recording and following up appointments

C. Introducing a single online booking record to display all appointments

D. Introducing a policy of fining employees for any incorrectly recorded appointments

2. Jack Moore, the proprietor of Jack's Mowing, prepares a daily record of hours worked on each job. At the end of each week, Jack collates all of his job records and prepares a schedule of hours worked in each region. Which of the following is an output?

A. Schedule of hours worked by region

B. Jack collating his hours worked

C. Hours worked recorded in the daily time records

D. Checking that the hours in the schedule add to the same total as the individual time records

3. Diane, the administration manager of Jack's Mowing collated all of the invoices raised by Jack's Mowing during September 2022 and prepared a summary of fees charged, categorized for each client. The summary prepared by Diane is an example of:

A. Data

B. Big data

C. Business Intelligence

D. Information

4. Pat Lambert, CEO of Pat's Nursery, has recently been provided with a data flow diagram (DFD) by his chief accountant. Which of the following would Pat be able to see on the DFD relating to corporate sales of plants?

A. Data storage points

B. How the system stops

C. All error paths

D. How the system starts

5. Max Carlson is concerned about the quality of the data he is using to analyse business revenue. Which of the following is an example of data cleaning?

A. Combining data from multiple fields into a completely new field

B. Removing data where there are multiple records of the same transaction

C. Relocating data from a single field into a completely new field

D. Ensuring that the same formatting protocols are used for all entries in a particular field

6. Brittney Huynh is seeking to ensure that all of her business data is able to be analysed effectively. Which of the following is an example of data standardisation?

A. Identifying correctly formatted data contained in the wrong field

B. Investigating data that falls outside of an expected range

C. Removing data where there are two or more records with identical data

D. Eliminating unnecessary data

7. Elmo Larsen operates a business selling and fitting tyres. Elmo performs predictive analytics on his customer data, along with seasonal road usage data to determine expected activity levels for the upcoming year. Which of the following is unnecessary data for Elmo's analysis?

A. Expected business growth from referrals and advertising

B. Historical road usage data

C. Historical sales

D. Historical product costs