Channel richness and routines of communications

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Questions

1. The FBI director wants to communicate to field office directors to be on heightened alert for the possibility of terrorism. What are four communication channels he/she might use to communicate his/her message?

2. What is the relationship between channel richness and the routines of communications? When should rich channels be used? When can channels lower in richness be used?

3. What are three ways organizations can use to encourage upward communications?

4. What is the difference between formal and informal communication channels? Be complete in your response.

5. The activity of grapevines can increase during particular conditions. Identify three circumstances when the activity of an organizational grapevine is likely to increase.

6. When is the "grapevine" beneficial?

7. Define and provide three examples of nonverbal communication.

Reference no: EM133672105

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