Changing market conditions and customer expectations

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Reference no: EM132242558

1. In a production-driven organization, the focus of the organization is on:

providing the production of the service that the customer really values.

ensuring that what the organization produces is sold to cover the cost structure.

driving the employees to deliver the best product to meet customers' needs.

producing a high-quality product.

2. Which of the following statements about EOQ is true?

Ordering at the EOQ amount results in the highest annual total cost

Ordering at the EQQ amount, the annual holding cost = annual order cost

Ordering at the EOQ amount, annual total cost = annual order cost

Under a periodic review model, we should order quantity = EOQ

3. Which structure combines two or more organizational forms, with multiple reporting relationships, and is used to foster cross-unit collaboration?

matrix structure

composite structure

divisional structure

network structure

functional structure

4. In which of the following steps does updating the company's capabilities to match changing market conditions and customer expectations take place?

staffing the organization

recruiting and retaining talented employees

acquiring, developing, and strengthening key resources and capabilities

organizing value chain activities and business processes

structuring the organization and work effort

5. Which of the following statements is NOT accurate with respect to building a company's competencies and capabilities?

Building new competencies and capabilities is a multistage process that occurs over a period of months and years.

Core competencies have to be tweaked and adjusted to keep them fresh and responsive to changing customer needs and market conditions.

As experience grows and company personnel learn how to perform the activities consistently well and at an acceptable cost, the ability evolves into a tried-and-true competence.

It is generally much easier and less time-consuming to update and remodel a company's existing capabilities as external conditions and company strategy change than it is to create them from scratch.

When a company succeeds in hiring talented employees and training them properly, competencies and capabilities tend to develop quickly and, once put in place, can last for a decade or more.

Reference no: EM132242558

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