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Changes in queue waiting times

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Suppose we have a single server in a store and on average one customer appears every 2 minutes. The server has an exponential service time distribution with a mean service rate of 4 customers. Assume this is a M/M/1 queue in terms of the standard notation. Explain what would be the changes in the queue's waiting times and length if an additional server with a mean service rate of 3 customers is hired.

Reference no: EM132854281

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