Change the culture of patient safety

Assignment Help Other Subject

Reference no: EM133791632

APPLYING EI TO CHANGE THE CULTURE OF PATIENT SAFETY

Changing a culture prone to medical error is one of the most difficult obstacles to improving patient safety. In the traditional safety culture, blame and judgment undermine reporting and systems improvement. A "fix-the-problem-not-the-blame" approach is at least articulated if not operationalized in most healthcare organizations.

However, simply identifying risk management and quality improvement as a no-blame system is not enough to change a culture deeply ingrained in healthcare providers. The EIPS model may offer a way to change the blame culture (see Figure 13.5). For example, in the story presented, several clinical culture issues predisposed the unit to the error. Using Reason's model, the culture created holes that made the flow from error to patient harm more likely, especially with the new employee orientation to the clinical unit.
EI/Patient Safety (EIPS) Model.

In this model, good communication skills improve EI skills and good EI skills improve communication. These two skill sets are in a positive feedback loop. If communication skills are poor, EI abilities can improve them. If communication is poor, safety is compromised, but as EI ability improves communication, this negative influence is mitigated via EI abilities.

Reference no: EM133791632

Questions Cloud

Explain how those three evidence-based interventions : Explain how those three evidence-based interventions could be helpful for your community and your target population

Discuss the universal principles of function and aesthetics : Discuss how the universal principles of function and aesthetics along with the technological innovations that sustained the development of Modern Architecture.

How are aprns considered change agents : How are APRNs considered CHANGE AGENTS when a healthcare issue is identified? Do you believe this is part of their role? Why or why not?

Describe the dual process theory and reasoning process : Describe the Dual Process Theory and Reasoning Process and how it applies to making decisions for the advanced practice nurse. What are cognitive dispositions

Change the culture of patient safety : Reporting and systems improvement. A "fix-the-problem-not-the-blame" approach is at least articulated if not operationalized in most healthcare organizations

What are the issues that will be of concern during transfer : What are the issues that will be of concern during the transfer? What information will the receiving nursing unit need in order to provide effective care?

Create a plan using the nursing process : Create a plan using the nursing process (Assessment, Diagnosis, Planning, Implementation, and Evaluation [ADPIE]) that will focus on the given age

Describe how your communication would be adapted : Describe how your communication would be adapted to be able to effectively communicate with a patient of this age. What strategies would you use to encourage

Identify factors that increase the vulnerability : Reporting of suspected child abuse. Identify two factors that increase the vulnerability of a child for abuse in the age group you have selected

User Account

All Pages