Reference no: EM132152443
1. Organizational change can be
exhilirating
messy
frustrating
All of the above
2. When managing organizational change, it is best to
pretend tensions do not exist and work through them
recognize tension , but do not consider them important
confront tensions head on to determine how they can be addressed
all of the above
2. The JC Penny story of chage was centered around
outsourcing
falling sales
constant change in locations
none of the above
3. The CEO of Beth Israel Hospital was
Donald Trump
Carly Fiorina
Paul Levy
Ian Palmer
4. Which change strategy was distinctively divided into phases?
Beth Israel
Sears
JC Penney
None of the above
6. When two or more apparently correct ideas contradict each other, it is known as
tension
a paradox
a functional confliuct
a dysfunctional conflict
7. When managing change, why is it difficult to answer the question of what works or what will work?
many variable
slippery causality
many stakeholders
all of the above
8. The recent trends of change has been
Change is happening faster than ever
Change is happening slower than ever
Change has been the same as it has always been
The rapidity of change does not matter
9. The deeper the depth of change, the greater the
fine tuning
minor improvements
paradigm shift and innovation
none of the above
10. An effective change manager needs to be able to
diagnose change
have a vision concerning change
respond to resistance to change
all of the above