Reflection Has not identified relevant problems nor given solutions that relate to theory Has identified some good areas of performance by the manager while identifying areas for improvement. However may not venture any solutions. Has identified the core problems in terms of behaviours and offered solutions connected to theories. Explains why certain actions taken by manager were appropriate. Strong application of theory to both diagnosing problems and offering solutions As for Distinction but with excellent expression, clarity of thought with good linkage between ideas.

Action Has not identified key actions or has focused on irrelevant issues – poor expression Has identified some actions as causes to the problem. Has linked to some theories – may not be strongly related or relevant. Expression might be poor; structure haphazard Clearly identifies the relevant actions /behaviours and correctly links these to theories. Good expression and structure - sequencing Has concisely linked relevant actions in the case with theories and given insightful explanations/descriptions of relationships/causes/reasons etc that may be involved. Very Good structure/ sequencing and expression As for Distinction but with excellent expression, clarity of thought with good linkage between ideas.

Theory Has not addressed the correct theories relevant to this case – or too superficial –lacking in content – poor expression Briefly mentioned some relevant theories But lacks depth and relevance to this case. May have expression errors. Has mentioned theories but may not reflect a deeper understanding In relation to the case. Might not focus on key theories. Minor expression errors Has concisely identified key elements of theories that are relevant to the case. Expression is good. As for distinction – but with superior expression and conciseness/clarity of thought

You are required to analyse the following situation using the STAR method. Your response should be 750 words and should be submitted to mywaiMoodle by 5.00pm, 15 th March 2019. Unsatisfactory Pass Credit Distinction HD Situation Has not identified key issues – poor expression – identifies non- key issues Has listed main issues but not consolidated into headings Has consolidated some issues but missed others Able to consolidate issues into appropriate headings As for “distinction” – but superior expression and conciseness.