Reference no: EM132885111
Case Study
Robert is a supervisor at a large bottling company. His job includes managing safety and breaks and setting schedules for his twenty-five employees who use forklifts and other machinery to package and move filled bottles onto trucks for delivery. Robert has career goals with the organization. First, he would like to become the bottling manager, one step up from his current job. In five years, Robert would like to become the Director of Operations who oversees the entire factory floor.
Robert is an excellent, well-liked manager by his employees, but he is very quiet when it comes to his supervisors. He never mentioned the fact that his shift had 100 accident-free days in a row or that productivity had increased 10 percent since he took over the shift.
Robert is also a bit shy, so he avoids social interaction, such as the holiday party. While Robert wants to be promoted in the organization, he knows he lacks some of the skills needed to do the job, such as putting together budgets. He has identified two courses he would like to take to improve his financial skills.
Robert was recently asked to review the operational processes during his shift and excelled at it. In fact, because of the shifts' awareness, Robert motivated his staff to change some procedures to be more cost-effective. Since Robert would like a promotion, he knows he should assess his strengths and weaknesses.
Questions:
1a. Consider each of the following topics discussed in this course and discuss Robert's strengths and weaknesses in the list below (making reasonable assumptions is fine). Make short-term plan addressing what Robert can do to improve in each area:
- Power positioning
- Planning, action, and attitude
- Etiquette
- Personality characteristics
- Mentoring
- Continual learning
2. What advice would you give to Robert in terms of planning his term long-term career goals (5 years plus).
3. From all your experience and knowledge from this course, what would you do if you were Robert?