Case study-mental health parity

Assignment Help Operation Management

Reference no: EM131718802

Case Study: Mental Health Parity

Presenting to the board, Chris spoke with passion. “Our insurance plan should provide the same coverage for mental health services as for other medical services. It’s the right thing to do, and it’s good business. If our employees or their dependents have untreated mental health problems, the employees become less productive and waste money getting treated for other stuff.”“Thank you, Chris,” said Kerry, the company’s CEO. “This is an important question for us, and the Benefits Committee will carefully consider it.” After Chris left the room, Kerry turned to Jordan, the direc-tor of human resources, and said, “Jordan, what’s your take on this?”“There are actually two questions here,” said Jordan. “First, how elastic is the demand for ambulatory mental health services? How much will use of mental health services increase if coverage improves? Second, how effective is mental health care? This second question is the more important one because good mental health care can have such powerful effects.“Now, a number of studies have concluded that use of mental health services is more price sensitive than use of other ambula-tory care. Analyses of ambulatory mental health services have found elasticities ranging from − 0.44 to − 1.00. These results could be sta-tistical flukes. Consumers who expect to use mental health services may choose insurance plans that offer generous coverage for those services. However, the RAND Corporation researchers Keeler, Manning,and Wells in 1988 used data from the RAND Health Insurance Experiment, which randomly assigned respondents to insurance plans, to resolve this issue. “The RAND analysis generally confirmed that the demand for mental health services is more price sensitive than the demand for general ambulatory medical services. Demand for each is inelastic, but the elasticity for mental health services is − 0.8 and the elasticity for other outpatient services is − 0.3. Most consumers will not use any mental health services, but plans that offer generous mental health benefits will cost more. We can’t ignore this.”“I’m confused,” said Addison, an internist on the board. “In 2012 McConnell and colleagues published a study showing that Oregon’s law requiring mental health parity in commercial insurance plans had little effect on spending. How could that be? Real life appears to be contradicting the RAND study. ”I’m sure the plans for federal employees used managed care techniques to control spending,” Jordan jumped in. “And mental health spending isn’t the issue. The issues are what hap-pens to other healthcare spending and what happens to our workers. I’m pretty sure there’s good evidence showing that effective mental health treatment can reduce other costs and improve productivity.”

Discussion questions:

• Why does it matter whether demand for mental health services is more elastic than demand for other services?

• The price elasticity of demand for ambulatory mental health services appears to be about − 0.8, and the price elasticity for general ambulatory medical services appears to be about − 0.3. How much would spending increase for each type of care if copayments were cut from $40 to $25?

• What managed care techniques do insurers use to control spending?

• Is there evidence that better treatment of mental health problems reduces other spending?

• Is there evidence that better treatment of mental health problems improves productivity?

• What is your recommendation to the Benefits Committee?

Reference no: EM131718802

Questions Cloud

Buyer decision process do simone remarks reflect : Which of the following stages of the buyer decision process do Simone's remarks reflect?

Benefit associated with voluntary employee turnover : Which of the following is a potential benefit associated with voluntary employee turnover?

List and describe the stakeholders involved : Describe what are the issues at stake, List and describe the stakeholders involved,

Individuals or groups are better decision makers : Do you think that individuals or groups are better decision makers? What are some steps you can take to prevent groupthink in your groups or teams?

Case study-mental health parity : Presenting to the board, Chris spoke with passion. “Our insurance plan should provide the same coverage for mental health services as for other medical services

Determine if organizations that measure-reward compliance : Determine if organizations that measure and reward compliance are more or less likely to experience lawsuits.

What type of growth strategy is alcatraz : Alcatraz Brewing Company acquired Forum Business Forms, Inc. t allow growth from new market and product line. What type of growth strategy is Alcatraz following

What are roles of leaders in organizational change efforts : What have you found to be the typical drivers or reasons for organizational change efforts? What are the roles of leaders in organizational change efforts?

Developing vision-strategy and communicating change vision : State what actually occurred in the case regarding Kotter’s steps 3 and 4 of developing a vision and strategy and communicating the change vision

User Account

All Pages