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Case-samsung exploding battery-customers

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Case 1 - Samsung Exploding Battery - Customers (bad news)

Samsung experienced of the first version of the NOTE7 due to faulty batteries that overheated and exploded in several incidents. Some leading to injury and bans on airlines. You are the President of Mobile Communications for Samsung Electronics Global in Korea. You are tasked with delivering this bad news to NOTE 7 customers worldwide.

Reference no: EM133046516

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