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Chapter 12 Case: RLG International - Capturing Hearts and Minds
1. Using examples from the case, show where RLG fits in terms of the Change Leaders vs. Status Quo Managers as seen in Figure 12.5? Use examples from the case to back up your analysis?
2. Considering the Organizational Change Pyramid in Figure 12.6, give an example of Transformational Change and Incremental Change as seen in RLG.
3. Review RLG's principles. Does this company take a top down, bottom up or integrated view of change leadership? Explain.
4. Use Lewin's Three Phases of Change to show how RLG leads employees and clients through the change process successfully.
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