Case for improving customer service at datatronics

Assignment Help Basic Computer Science

Reference no: EM132400485

Note: Read the Customer Service at Datatronics Case Study on pages 246-250 in the textbook attached. Answer the below Discussion Questions at the end of the Case Study.

This assignment will be checked for plagiarism.

Discussion questions:

1. Outline the specific information that Matt should collect to build a case for improving customer service at Datatronics.

2. Describe your top ideas for Matt to present to Joel next week.

3. How would Matt get Joel to support his ideas?

Attachment:- Strategy issues and practice.rar

Reference no: EM132400485

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