Case analysis of twitters strategic development

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Reference no: EM132070737

Part A

In Part A, we assess learning outcomes related to topics 1, 2, 3, 7 & 10 by providing you with case study information on the leadership and strategic development processes which operate within the innovative context at Twitter.

The purpose of this brief is to provide you:

- Details of the coursework assessment: background to the case and questions

- Information on presentation and submission date.

- Guidelines to assist you in answering the questions

- The assessment marking criteria and feedback sheet for Part A.

Case Study Background & Questions

Read carefully the case evidence on Twitter which is contained in the following four sources:

1. Mark, K. & Parker, S. (2011) Twitter extracted from:

Ireland, R.D., Hoskisson, R. E., & Hitt, M.A. (2013) The Management of Strategy: Concepts and Cases, 10th International Edition, South-Western, Cengage Learning, pages 371-377

2. Twitter (2016) Annual Report 2015, Twitter, Inc.

3. Twitter (2017) Annual Report 2016, Twitter, Inc.

4. Twitter (2018) Annual Report 2017, Twitter, Inc.

Each source covers a distinct period of Twitter's strategic development from start-up through achievement of stock market listing (IPO) to further development of the platform in the times of growing competition and online safety risks to users.

- Source 1 provides a case analysis of Twitter's strategic development at start- up (2006-2011).
- Source 2 reports on Twitter's strategic position and outlines the risks after achieving stock market listing (IPO) and presents remaining challenges related to Twitter and their industry in 2015.
- Source 3 reports on Twitter's strategic position encompassing strategies to respond to growing risks and competition in 2016
- Source 4 reports on Twitter's current growth directions in 2017, increasing Twitter's users' online safety and further future strategic choices in 2018.

All sources provide insights into the leadership, strategy and innovation practices within Twitter. Source 1 critiques Twitter's origins, current business model and future strategic choices, whereas sources 2 and 3 provide a corporate account on Twitter's mission, values, along with the content and direction of their strategic positions and future strategies for the given years.

Source 4 provides a corporate account on Twitter's current strategic position and warns of the risks the business currently faces. Your analysis of the Twitter Annual Reports should therefore be particularly critical in order to answer the below questions.

Part A of your coursework assessment requires you to answer two questions:

Questions

1. Using the Ashridge Sense of Mission Model analyse the case evidence to interpret whether Twitter's strategy show signs of a weak or strong sense of mission.

2. Using relevant strategic decision-making theory, analyse Twitter's existing strategic decisions to interpret if Twitter have pursued a deliberate or emergent strategy. In your answer, discuss to what extent you believe Twitter have built and sustained a long-term competitive advantage.

PART B
In Part B, we require you to write an essay on the following topic.

Essay Topic:

According to Hollander (2012), trust and loyalty are two binding elements in the leader- follower relationship. Critically examine research that explains how trust and loyalty can be established between leaders and followers. Present some examples of trust- based relationships between leaders and followers that have led to positive outcomes.

Verified Expert

The study contains the strategic implementation and leadership enhancement in part A and part B. Part A contains the strategic implementation and leadership quality with twitter. Part B contains leadership quality with trust and loyalty in leadership style.

Reference no: EM132070737

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Reviews

inf2070737

11/15/2018 11:27:28 PM

Got the perfect week wise work as demanded by my teacher. I am grateful to ExpertsMind and their tutors who have done such a good work with all the precisions kept in mind. if any of the requirement had been missed I would have lost almost 50% of the total marks. But as your name suggests the tutors are really genius as they didn't miss a single thing from the requirement and provided me with the best answers which made me score 100%. Thanks for such hard work and efforts.

len2070737

7/31/2018 12:33:01 AM

Category Presentation of the essay. Clear use of paragraphs and headings and the text is free from typographical and spelling errors. (10%) Referencing of content. Consistent use of APA Referencing throughout the essay with adequate citation support for arguments being made. (10%) Analysis. Comprehensive examination of appropriate theoretical frameworks and models. Strong arguments presented with critical insights and good communication skills in evidence. (60%) Conclusions. Clear identification of key themes and issues. Synthesis of core arguments and formulation of insights and recommendations as appropriate (20%)

len2070737

7/31/2018 12:32:45 AM

60% of marks are allocated to the analysis presented in the essay. Students should examine appropriate theoretical concepts and frameworks. Students should demonstrate an awareness of the wider context and present an in-depth discussion of current issues. Better students will demonstrate critical analysis skills and communicate their arguments in a clear and coherent manner. 20% of marks are allocated to the conclusions drawn. The conclusions should identify the key themes or issues under consideration. Conclusions should be well supported from the analysis and highlight the significance of arguments, evidence and insights

len2070737

7/31/2018 12:32:40 AM

Marking schedule for Part B: 10% of marks are allocated to the presentation of the essay. The student’s work should be typed with clear use of paragraphs and headings. Typographical and spelling errors should be avoided. 10% of marks are allocated to appropriate referencing of content. Students should familiarise themselves and make use of the APA referencing system and should cite and reference material properly. Students should make use of a range of resources (books, journal articles etc) and the literature used should be appropriate to the arguments made.

len2070737

7/31/2018 12:32:25 AM

When doing this avoid being overly descriptive on the content of these decisions. Instead, you should ensure that the use the relevant theory to structure your discussion of case evidence. To develop your arguments further, a brief distinction between deliberate and intended strategy would be useful, followed by an in-depth discussion on which approach most closely resembles Twitter’s strategic development. To reach conclusions on Twitter’s competitive advantage, you should consider the sources of their competitive advantage (e.g. cost leadership, differentiation, focus etc.) and whether this has been sustained (e.g. through various types of isolating mechanisms). See Grant (2012), Chapter 7 and Unit 7 on Strategic Decision-Making in Innovative Contexts for further guidance.

len2070737

7/31/2018 12:32:19 AM

To answer question 2 you will need to write a short essay by drawing on your learning of strategic decision-making theory and your prescribed reading from Johnson et al, chapter 12. Initially, you should commence your research by reading and examining the case evidence in order to identify a list of Twitter’s strategic decisions. Once you have identified a list of these decisions in chronological order, your essay discussion should focus on how this decision-making relates to deliberate and/or emergent forms of strategy development.

len2070737

7/31/2018 12:32:10 AM

Question 1 asks you to critically review if Twitter has achieved a strong sense of mission. The question specifically asks you to use the Ashridge Sense of Mission model which part of your prescribed reading for unit is 2. Specifically you should apply and discuss the four elements of mission (Ashridge model) to Twitter. When considering purpose and strategy, you should analyse the case evidence on mission, values and strategy. When doing this avoid being overly descriptive on the content of Twitter’s strategy as you will soon exceed the word limit.

len2070737

7/31/2018 12:31:39 AM

The combined word count of your answers to both questions must be 2000 words and comply with the guidance provided. The word limit for Part A excludes the cover page, reference list and appendices. This is subject to a +/- 10% allowance to the allocated word count. Where a submission exceeds the stated word limit (allowing for the +10%) the maximum grade awarded will be P1. Appendices can be useful to provide additional information from your analysis but you must incorporate the key analytical arguments into the main body of your answer.

len2070737

7/31/2018 12:31:33 AM

Your answers must only be derived from the information on Twitter contained in the four case evidence sources listed above. You are not required to consult other sources on Twitter or go beyond the end date of the fourth source (2017). The reason for this is that your analysis and evaluation is being assessed at this point in the organisation’s development and not in the light of subsequent events. As a result, you should not include references on Twitter from the internet or other sources. In terms of presentation, introduce each question indicating how you will structure your answer and conclude each answer with reference to your preceding arguments and the task required by the question. Do not present your answer in rigid report format but you may wish to divide your answer into sections which reflect the major elements of your analysis.

len2070737

7/31/2018 12:31:23 AM

This graded assessment accounts for 90% of your final grade and comprises two separate assessment exercises: Part A & Part B which are both weighted equally at 45% of your final grade.The assessment in Part A is a case analysis and you should note that case analysis is not a conceptual explanation or discussion but the application of concepts and frameworks to interpret the case information, analyse key events and statements, and reach evaluative judgements. The concepts and frameworks are covered in the workshops and prescribed reading and the guidance below gives you a few pointers on how you need to use this knowledge to answer the questions. In developing your analysis and arguments, you should use supporting evidence from the information contained in the case studies.

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