Carter cleaning company-formal grievance process

Reference no: EM1321091

a. Do you think it is important for Carter Cleaning Company to have a formal grievance process? Why or why not??

b. Based on what you know about the Carter Cleaning Company outline the steps in what you think would be the ideal grievance process for this company.

c. In addition to the grievance process, can you think of anything else that Carter Cleaning Company might do to make sure that grievance and grips like this one get expressed and also get heard by top management?

Reference no: EM1321091

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