Can the client implement the monitoring program

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Reference no: EM133811034

Question

Sophie Parks manages a telephone-based customer service department. She is concerned that employees are spending time playing games on their computers and making personal calls on the phone. She wants to install monitoring devices on the phones and computers. She comes to your law firm to ask for advice on whether she can implement the monitoring program; and, what would be the liabilities, if any, she exposes the company to if she does. Your attorney asks you to look into the matter.

In your opinion, can the client implement the monitoring program?

Does she have any liabilities? Analyze.

Reference no: EM133811034

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