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Can enhanced listening skill improve the social intelligence

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Details: After reading the journal article "LEADERSHIP: CULTIVATING PEOPLE SKILLS" by Norris, analyze it with respect to value, content, and impact. Include only necessary information in your concise analysis! Base your responses on the following questions:

Can enhanced listening skills improve the social and emotional intelligence - as discussed in the Norris paper - of business leaders? Explain! How does Norris' analysis of listening skills compare to O'Rourke's description?

In what way does ineffective or barely existent feedback play a role in leadership behavior? Specifically, do feedback deficiencies encourage the development of attribution biases and stereotyping? Why or why not? Use an external source (e.g., journal article), O'Rourke, and the Norris paper to answer the question.

After reading chapter 9 in your textbook, find and watch a short YouTube video (4 to 10 minutes) that shows a business person or actor deliver a speech, talk on a panel, or speak during a meeting. Observe the person's nonverbal behavior and discuss the details. Specifically, in two (or three) concise paragraphs discuss how silence, space, paralanguage, artifacts, touch, as well as dimensions and functions of nonverbal communication are expressed.

Remember to post the link of the video at the beginning of your discussion (and cite it in APA style below your discussion).

Reference no: EM13880288

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