Called payroll with query regarding the penalty rates

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1. An employee has called payroll with a query regarding the penalty rates paid in their last salary payment. What should be considered both before and during the handling of this enquiry? (simple and original answer please, should relate to Australian payroll system or Australian legislation)

2. External Threats / External Factor Evaluation (150-200 words) - for GoPro. Please include reference in APA format. Please include in text citations and references

Reference no: EM132296220

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