Call attention to feelings that are bothering people

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Question

A leader should not force group members into a soul-searching session but can call attention to feelings that are bothering people. o A leader can provide support for a group member who has been personally attacked and can reinforce a less confident member.

Facilitate involvement and communication: Almost all groups have members who do not participate or are not very involved in group work. o Leaders must strive to keep everyone participating; otherwise the group loses valuable input. o Leaders can reinforce any attempts to participate by shy or reluctant members. o Leaders can directly engage people in communication.

Harmonize: Leaders encourage members to cooperate and create a supportive climate in the group. o The skilled harmonizer knows the difference between a healthy exchange of ideas and nasty arguments that interferes with the group's productivity. o A leader can always restate opposing positions, ask members to clarify their views, and then try to find compromises.

Reference no: EM133781768

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