Calculate the sigma performance of process

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Questions

1. A finance department wants to calculate the performance of its billing department. They have reviewed 200 outgoing bills and found that 8 of that have some types of defects. Calculate the Sigma Performance of this process using Z Score and comment on the result.

2. A pharmaceutical manufacturing manager in charge of producing a life saving drug needs the manufacturing line to perform at 6 Sigma Quality level. If the current batch of 250000 units has 50 rejected units by the QA, does the production line meets the required performance level?

Reference no: EM133451401

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