Calculate the residual income of each distribution channel

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Question - The corporate office is giving the managers of each channel the option of a customer relationship management system that will allow the managers to gather data about their customers and be more effective in their marketing efforts. The system will cost $740,000 and is expected to generate $149,000 in additional annual segment margin.

Required - Calculate the residual income of each distribution channel assuming it purchases the new customer relationship management system.

Reference no: EM133166149

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