Calculate the performance score

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Reference no: EM133357044

Case 11.2. Bob's Custom BBQs

Bob's Custom BBQs, a manufacturer of outdoor grills, uses three primary carriers to move grills from its Texas factory to home improvement retailers in the United States and Canada. The owner, Bob Flambeau, wants to evaluate the performance of the three carriers and collected data for the following metrics over a three-month period.
Case Questions

1.Calculate the performance score for each of the three carriers.

2.Which carrier would you recommend that Bob consider for elimination? Why?

3.If Bob decides to keep all three carriers, what should each of them work to improve?

Reference no: EM133357044

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