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An outpatient clinic that is open two hundred days/year receives twelve thousand visits per year, or approximately sixty patients per day. These visits are divided over two wings, for thirty patients per wing. Appointments are made for two three - hour sessions per day. Thus, the patient arrival rate averages five patients per hour, ( ? ) = 5 patients/hour. By observing the check - in and checkout processes, the service rate can be determined. Each check - in requires that the patient be retrieved from the waiting area, contact and insurance information be reviewed, and possibly a copay collected. This process takes approximately ten minutes, so the service rate for check - ins is six patients per hour. Thus, the service rate for check - ins is ( µ ) = 6 patients/hour. Checkout takes approximately twenty minutes per patient and involves scheduling follow - up appointments, ordering tests, and answering questions. Hence the service rate for check outs is ( ? ) = 3 patients/hour. Currently, three employees perform the administrative duties. One is assigned check - in duties, and the other two mostly check out patients. All are cross - trained on both roles, and in reality the staff varies from day to day in who performs which role.
To address the long wait times, the clinic administrator wants to evaluate hiring additional staff members. Assuming that both service rates approximate Poisson distribution, and using Excel queuing template, calculate the optimal staffing pattern for the clinic and the system performance measures.
You should also provide her with a calculation of their taxable income and tax liability and explain the difference(s) caused by the classification of the horse breeding and showing activity as a business or as a hobby.
Compare and contrast top-down versus bottom-up estimating and discuss how the project costs are influenced by the quality and accuracy of estimates.
draw a project network from the following informationactivity predecessor durationa none 2b a 4c a 3d a 2e b 3f c 6g c
in this assignment you are to submit the powerpoint presentation for the term paper. this is the first part of your
what are the main reasons for it project failure and what is the most important thing that management can do to
Create a Gantt chart or project plan (summary and detailed) template. The Gantt chart or project plan should: Record all tasks, subtasks, resources, and time related to the project.
Make a statement demostrating the incremental cash flows for this project over an 8-year period. Compute the payback period (P/B) and the net present value (NPV) for project.
Find an example of a company that took a big risk on an information technology project and succeeded. In addition, find an example of a company that took a big risk and failed.
Production manager Alberto Perez has been successful in his U.S. assignment using a participative management style.
Virtual Design and Construction. Which project type would benefit more from employing VDC: New Construction or Re-development projects? Substantiate your answer by quoting real life cases, and examining the critical success factors for VDC.
This project will allow you the opportunity to explore a company's annual report and become familiar with the items it contains. Choose a companyfrom Standard & Poor's Net Advantagewhose company's name begins with the same letter as your last name
Aspects of project management and the most time consuming - In your organization, what aspects of the change management process are the most time-consuming?
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