Calculate the expected average flow time

Assignment Help Operation Management

Reference no: EM13234507

New Time Videos (NTV) is a new online video rental service. In the field, it is trying to compete by offering its customers access to all of the major new video releases in one business day. That is, you order a video from NTV, you can expect it in one business day from the time when you placed the order. When you are done with the video, you simply drop it in the prepaid mailing envelope and return it. All videos arrive in a storage facility located in the Midwest where envelopes with the videos are opened, checked (right video with the right sleeve, no scratches, no cracks, no dirt on the videos), and made ready to be sent out again. As the manager of this facility, your goal is to turn the returned videos around in 6 hours (a shift is 8 hours long). You have the following information:

Inventory of videos: 450,000 per shift

Throughput: 325,000 per shift

a. Calculate the expected average flow time (hint: Use Little's Law).

b. What changes would you reccomend to meet the goal of processing a returned video within 6 hours?

Reference no: EM13234507

Questions Cloud

Why do mobile phone manufacturers want to track : Do you think mobile phone tracking is a violation of a person's privacy? Why or why not?

Biggest hesitations to e-business : One of the biggest hesitations to E-business is the potential security threats. As an IT-manager what steps would you take to ensure your businesses online system was safe for customers to use

Find the force per unit length on the wire : An infinite plane current sheet coincides with the xy plane. The surface current density is K'=K' y-hat where K'=const, Find the force per unit length on the wire

Explain the element with more negative electron affinity : Choose the element with more negative (more exothermic) electron affinity from each of the following pairs.

Calculate the expected average flow time : What changes would you reccomend to meet the goal of processing a returned video within 6 hours?

Nation-building efforts of bismarck and cavour in germany : The decade of the 1860s saw the success of the nation-building efforts of Bismarck and Cavour in Germany and Italy, respectively. Compare and contrast both cases: assess the factors for success, the difficulties encountered, and the results.

What is your sister''s mass : You do 116 J of work while pulling your sister back on a swing, whose chain is 5.0m long, until the swing makes an angle of 32.0° with the vertical

In his exposition of various mythologies : In his exposition of various mythologies, tomson highway discusses the figure of the garden. explain the significance of this figure to each mythology. what is the end goal of highway's comparison ?

How can companies use career programs to retain : How might these differ for the various generations at the workplace (e.g. Gen Y, Gen X, Baby Boomers, Traditionalists)? What career programs would keep you employed at a particular firm?

User Account

All Pages