Calculate the controllable overhead variance

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The Dudley Travel Agency has found that, on average, its travel agents take 1.5 hours to serve each client and that those travel agents are paid a standard rate of $25 per hour.
The following table contains the labor data for the Dudley Travel Agency for 2012:

Required:

a. Calculate the labor rate and efficiency variances.

b. Calculate the controllable overhead variance and the overhead volume variance.

c. What might have caused each variance? 

Reference no: EM13951607

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