Calculate the capacity buffer in hours

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Calculate the capacity buffer in hours, the planned capacity in hours, and the capacity buffer percentage for the following situation, where the "service level" (percentage of required hours that the resource will be available) is set at 98%. In a consulting firm, a consultant is expected to do three types of jobs: (a) 5 consultation meetings, each averaging 1.5 hours with a CV of 45%; (b) 10 troubleshooting calls, each averaging 45 minutes with a CV of 50%; and (c) 3 staff meetings, each averaging 25 minutes with a CV of 25%.

Reference no: EM133344898

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