Reference no: EM132513158 , Length: word count:1500

BUSS-B 2012 Research Methods, data Analytics and PP - Middle East College

LO 1: Design a project plan for business improvement.
LO 2: Execute reliable research on business processes and other phenomenon.
LO 3: Distinguish the different distributions in statistics.

Context of Case Study

SINDBAD Logistics is one of the reputed logistic company in Oman. When a customer submits the order list to Order Processing Department then Order Processing Department forward the order lists to material handling department. The material handling department checks the order list. If the order lists specifications are correct, then order lists will be forwarded to Purchase department and if the order lists specifications are not correct, a rejection documents will be prepared. A copy of rejection document also will be sent to material handling department and order processing department.

After receiving the order list from material handling department, the purchase department checks the availability of material for productions. If the material is available, order list will be sent to Production department for producing the items. If the material is not available, The order list will be sent to finance department. If the finance is approved, material will be purchased and these material sent to production department for producing items. At the same time purchased materials bill document will be prepared and a copy of bill will be sent to Finance department. After receiving the order, the production department checks for the storage space availability. If the storage space is available, then item will be produced. If the storage space is not available, then production will be delayed and information will be sent to order processing department. After creating the additional space, item will be produced.

After producing the item, production department checks for delivery time. If the delivery time is short, item will be sent to warehouse department and stored in High rotation area. If the delivery time is long, then also item will be sent to warehouse department, but stored in Low rotation area. Dispatch list document will be prepared. At the same time, dispatch list also forwarded to Transportation department and Order Processing Department.

On receiving the dispatch list, Transportation department checks for availability of internal transport. If internal transport is available, item will be delivered to customer. It internal transportation is not available, external transport will be hired and then item will be delivered to the customer. On delivery of items to the customer, delivery note will be prepared and copy of delivery note will also be sent to Order processing department.

With reference to above context

Question 1. Develop One process map and one Gantt chart for the entire process described in the above mentioned case study. (30 Marks)

Use, only the following symbols in your process map.

Question 2. Imagine / Assume that you have visited and studied the market. Based on assumption, select a company/process of your choice and perform the following task

a) Write a paragraph on description about the company /process / scenario selected for the questionnaire.
• Alternatively you can also select one of the department and its process from the above mentioned case study and discuss elaborately about it.

b) Develop Ten questions covering all the measuring areas for the selected process.(Example fueling process, shopping process, queuing process in the municipality office, ordering process in the canteen, milking cows etc.).

• Alternatively you can also select departments / processes in the above mentioned case study for designing the questionnaire.
• The question must cover minimum one each from Nominal, Ordinal, Ratio, Interval and Dichotomous measurements.
• The questionnaire design must be logical, meaningful and must facilitate you to do proper data analysis.

c) Identify and clearly mention, which types of measurements is applied to each questions.

Question 3. Develop excel tables with data (based on assumptions) for each questions. Discuss/apply/demonstrate various Statistical Tests /Reliability Tests (minimum THREE), which can be applied to the questions designed in Q2(b).

You are required to develop a report (1200-1500 words) not exceeding 1500 words, which comprises of the answers to the above questions. The compiled report also to be included with introduction, conclusion and references.

Attachment:- Research Methods, data Analytics and PP.rar