Businesses need to look at when evaluating their performance

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1. Had the company (Toyota) lost sight of its long-term philosophy, a key principle behind the The Toyota Way?

2. Were non-family managers to blame for "hijacking" Toyota?

3. Was Toyota simply subject to the latest media witch hunt?

4. What are key areas that businesses need to look at when evaluating their performance?

5. Had Toyota sacrificed quality and customer focus at the expense of extreme cost reductions?

Reference no: EM132292331

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