Reference no: EM133051735
You work as a Travel Agent at an agency that assists in booking business trips for large, corporate clients. Your customer wants to organise and book a week long business trip conference in New Zealand. You will need to include:
-Nature of the business trip
-The customer's level of expectations
-Customer needs
-Customer wants
-List of products to be considered relevant to a business trip
-Class of travel
-Communication facilities required at destination
-Speed of delivery of your service
-Length of stay
-Number of customers in the party
-Why you chose the particular destination
-How does the location fit the customer's needs and wants?
-How do the activities fit the customer's needs and wants?
-How does transportation for the trip fit the customer's needs and wants?
-How does the trip fit their level of expectation, the nature of their trip, their communication facilities and their class of travel requirements?