Reference no: EM132674502

SITXMGT002 Establish and conduct business relationships

Objective: The purpose of this task is to demonstrate your knowledge on establishing and managing positive business relationships. It requires the ability to understand the use of high-level communication and relationship building skills to conduct formal negotiations and make commercially significant business-to-business agreements.

Your task You are required to refer to the ‘Information Guide' (Appendix 1).

Demonstrate your knowledge by conducting research to outline the points provided.

Section 1: Commercial context for business relationships in commercial cookery
1.1 List and describe 4 interrelationships that are important within a hospitality environment
1.2 Describe 8 different sources of supply (including an example of what each source supplies) that are used within the hospitality industry
1.3 Describe the 3 distribution / marketing networks that are utilised within the hospitality industry
1.4 Describe 3 professional networks, along with what they offer that are utilised within the hospitality industry

Section 2: Opportunities to maintain regular contact with customers and suppliers
2.1 Describe the 6 different opportunities that exist for a hospitality organisation to maintain regular contact with their customers and suppliers

Section 3: Principles of negotiation, stages in the negotiating process, and different negotiation techniques that can be applied
3.1 Describe 6 effective communication techniques
3.2 What is meant by the term negotiation?
3.4 Outline 2 important skills required to achieve successful negotiations
3.5 List 5 different negotiation styles. Provide an example of each style
3.6 Describe the 4 stages of the negotiation process
3.7 For each negotiation tactic listed below, describe what the tactic is and a way you could best respond to it.

Section 4: Nature of agreements and contracts in the hospitality sector and their key role, features and inclusions
4.1 Describe 6 essential elements of a contact
4.2 Describe the key role of contracts in the hospitality industry
4.3 Identify 3 forms of simple contracts

Section 5: Key components of contract law at an overview level
5.1 Describe each of the following components as they apply in contract law

Section 6: Other legal requirements that impact negotiations and agreements in the relevant industry
6.1 Outline the Trade Practices Act and explain its impact on negotiations and agreements in the hospitality industry

Attachment:- Establish and conduct business relationships.rar