Business process outsourcing industry

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Question 1: What does the term off shoring mean? What are some of the weaknesses in the business process outsourcing (BPO) industry?

Question 2: List and discuss three ways that a trade union may limit the strategic choices of multinationals?

Question 3: How have unions responded to multinationals as the bargaining power of the multinationals has grown?

Question 4: What are some factors which may require multinational headquarters to be involved in industrial relations?

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