Business process outsourcing division

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Problem: You have just been hired by an insurance company called Richards Ltd. as the Manager of Ethics and Leadership. Your boss, the CEO wants you to frame a report (three pages - no maximum) that helps her fix her organization.

The company has had a number of issues recently including: managers denying insurance claims without evidence to meet financial targets, executives receiving large gifts from suppliers, no ethics policy or code of conduct and analysts taking bribes from companies to invest the companies holdings into their stocks. You have also discovered that the firms business process outsourcing division in Vietnam is making people work 16 hour days and employs children as young as 8. What upsets you the most is that management acts like everything is great and lies about these problems when asked by employees at town hall meetings or analysts on earnings calls.

Reference no: EM133035589

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