Business process automation-business process improvement

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1. Create a table that documents the differences between business process automation, business process improvement, and business process reengineering. Identify at least 5 differences. (Your table will have four columns: Basis of comparison, business process automation, business process improvement, and business process reengineering)

2. Many manufacturing workers (such as factories in China and Russia) and service industry workers (such as call centers and help desks in India) complete their job functions in a different culture and environment than the company's headquarters. If you were an operations manager in the United States overseeing an international operation, what issues should you be aware of? How would you prepare yourself to manage different cultures? 300 words.

Reference no: EM132215759

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