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Business monitoring and evaluation report

Assignment Help Marketing Management
Reference no: EM133118289

BSBMGT617 Develop and implement a business plan - New Cambridge College Sydney

Assessment Task - Business Performance Monitoring Outline for Business Monitoring and Evaluation Report

Develop an outline for your report ensuring that you provide the following points here:

• Your report will address a balance of both financial and non-financial information on business performance as per the scenario information.
• To assist in making the information as user friendly as possible, your report should include visual information to show how the business has performed such as graphs or charts.

Business Monitoring and Evaluation Report

Ozhouse Clean

Read your Assessment PDF document page 16 to understand what has happened at Ozhouse Clean. Then you are required to complete the business monitoring and evaluation report below.

Business overview

Provide an overview of business performance based on the data provided for this year, as well as the data provided for the previous year (as documented in the scenario information for Assessment Task 2).

An analysis of business performance to determine if the performance indicators have been achieved. Discuss the table below here about both financial years and information listed.

1. Total sales revenue and total cost of sales in 2017 vs 2018
2. Debtor days in 2017 vs 2018
3. Commercial customers indicator vs 2018

Performance indicators

A review of additional performance measures that can be used to measure customer retention and customer satisfaction based on the decrease in residential customers as advised in the scenario information (review Assessment PDF page 16).

You will need to research the range of performance measures that could be used and report on performance indicators that you consider to be suitable. Your report should include a clear explanation of the performance indicators and your rationale for using these indicators.

Business Plan Assessment

An evaluation of the strengths and weaknesses of the business plan (the Business Plan you developed for Assessment Task 2) and recommended improvements.

After reviewing the above websites or any other Business Plan examples available online, provide an explanation of what changes you feel needs to be made to the Business Plan

• Provide an overall assessment of the strengths and weaknesses of your plan based on your assessment.

Executive Summary

Rating: 2

In the summary it did not tell the person reading that the business was a success. We need to fix this for the future.

Description of Business

Rating: 3
This should be represented in headings to make it clear, for example:
Complete the Background, Services and Growth potential section below for what should be covered in the Description of Business in a Marketing Plan.

Discuss what changes can be made in the description of the business section of the Business Plan to make it more informative for someone reading.

Discuss what should be included in the services section of the Business Plan to make it clear to the person reading it.

Discuss what should be included in the growth potential section of the Business Plan to make it clear to the person reading it.

Rating: 3
In the description there should be headings to make it clearer for the person who is reading.

Provide an explanation of what you feel needs to be included in the Marketing section of the Business Plan for Ozhouse Clean.

Operations

Rating: 0
This was not included in the business plan.

Provide an explanation of what you feel needs to be included in the Operations section of the Business Plan for Ozhouse Clean as currently there was no information provided.

Management

Rating: 0
This was not included and should be incorporated in the business plan.

Provide an explanation of what you feel needs to be included in the Management section of the Business Plan for Ozhouse Clean as currently there was no information provided.

Financial

Rating: 3
There should be more data and analysis provided.

Provide an explanation of what you feel needs to be included in the Financial section of the Business Plan for Ozhouse Clean as more data and analysis should be provided.

Critical Risks

Rating: 0
This should be included.

Provide an explanation of what you feel needs to be included in the Critical Risks section of the Business Plan for Ozhouse Clean as currently there was no information provided.

Milestone schedule

Rating: 0
This should be included.

Provide an explanation of what you feel needs to be included in the Milestone schedule section of the Business Plan for Ozhouse Clean as currently there was no information provided.

Recommendations

Provide a summary of recommendations for the upcoming year based on your evaluation as stated above, as well as required changes to the business plan.

Attachment:- Business Performance Monitoring.rar

Reference no: EM133118289

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