Business communications or with efficient work performance

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Reference no: EM133813732

Question

Facts: The Wells Fargo Team Member Handbook states at page 132, "English is the business language for Wells Fargo's U.S. operations. At the same time, we recognize that we serve a highly diverse customer base, and in some cases, it's both necessary and desirable to conduct business in languages other than English. In fact, some of our team members have been hired specifically because of their multilingual business skills.

"So, while business communications in the United States should be in English, it is recognized that the specific business needs of a unit or position may periodically dictate otherwise. By establishing this language policy, we don't intend to prevent team members from using other languages in appropriate business or social communications. In fact, Wells Fargo encourages an environment that supports our diverse workforce as well as our multicultural customer base. We respect our team members' desire to communicate in languages other than English.

"However, this policy allows managers to limit non-English communications if they interfere with clear business communications or with efficient work performance."

Plaintiff Martha Castillo challenged this Wells Fargo rule on the basis of national origin discrimination. The trial judge granted the defendant's motion for summary judgment and Castillo appealed.

Issue: Does the "English-only" rule violate Title VII?

Reference no: EM133813732

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