Reference no: EM133153193

Assessment: Role Play and Submission of Written Case

The goal of this assessment is to demonstrate your ability to apply the knowledge and skills required in case management.

You will be provided with a role play scenario by your tutor. During the role play, you are required to effectively conduct an interview/engagement with a client. After the role play, you will also be required to submit your case notes and other information in relation to the interaction and future improvement.

During the role play, you will be assessed on the following:
- All levels of communication (verbal and non-verbal)
- Demonstration of active listening, reflecting, and understanding of client needs
- Ability to ask the correct questions and offer the correct intervention
- Build rapport and empathy with the client
- Develop an action plan/case plan following to support the client
- Timeframe: 15 minutes

Your case notes and other written information will also be accessed as part of your overall mark and assessed on the following:
- Accurate reflection of the client engagement and how to improve your interaction with this client when working with this client again
- Written in a SOAP or similar format
- Containing relevant information to the case, client and case plan
- Reflection on actions to improve your interaction with future clients and case management skills. Word Count: 500-600 words
- Students are required to submit the written case notes and reflection for marking no later than 5 days after the completion of the role play.