Reference no: EM131892591

Part I. Create Balanced Scorecard

1. Build a Balanced Scorecard for the unit of the organization for which you work, or have worked. Unless you are in senior management, focus on the unit with which you are most familiar rather than the organization as a whole. Identify the strategic objectives of the entire organization and the secondary objectives for the unit. Develop three specific objectives within each of the four perspectives for the unit. Each objective should have at least one quantified target metric associated with it.

It is essential to understand what metrics are. Be sure to study the lecture material on "More Information on metrics" In this assignment, the specific information needed to calculate each metric should be explained. For each metric state the appropriate target value and the actions that need to be taken to achieve the target. The paper should be no more than 15 pages, including the reference list, and be formatted in accordance with the APA guidelines as modified for the MBA program. Please format your paper in Microsoft Word as a XXX.doc or XXX.rtf file, and place the paper in your assignment folder.

Metrics

Develop three specific objectives within each of the four perspectives for the unit. Each objective should have at least one quantified target metric associated with it. So your table should contain 4 perspectives, each with 3 specific objectives, and a target value of the metric for each objective.

If you would like to see a sample table of metrics, here is one example:

Sample Table of Metrics for an Example Business Unit

Perspective	Objective	Metric	Target Value
Financial	Revenue Growth   Operating Profit Growth   Short-term Solvency   Long-term Solvency	Annual Rate of Growth   % EBIT/Sales   Current Ratio   Long-term Debt/Equity	> 6% > 7% > 2.0 < 30%
Customer	Increase Number of Customers   Maintaining Transaction Size   Improve Customer Satisfaction	Annual rate of Customers Increase   Average Transaction Size   Median Score: Customer Survey	> 5%   > $600 > 90%
Internal	Product Improvement   Ratio of New to Old Products   Maintain Market Share	% R&D Expense to Revenue   Ratio of New to Old Products   Market Share %	> 4%   > 8%   > 24%
Learning	Employee Training   Employee Turnover   Employee Compensation	Annual Hours of Employee Training   Employee Turnover   Average Compensation	> 30,000   < 3% > $38,000

For each metric each period there are:

(a) target values,

(b) actual values, and

(c) a methodology for obtaining the data and calculating the actual values.

You should include the target values and explain the methodology for obtaining the data and calculating the actual values each period.

It would be helpful to provide illustrations or examples of the methodology for obtaining the data for target values and calculating the actual values each period.

Attachment:- Instructions.rar