Buggy cisco open systems interconnection software

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Reference no: EM132413468

The wireless network build discussed in the Unit II scenario fails miserably due to a lack of transmitting power and buggy Cisco Open Systems Interconnection (OSI) software. Cisco states they can no longer troubleshoot the issue and recommend that you wait for the next release of the OSI software, which is still some time away.

The client states that you, the tech lead, and the senior manager were not persuasive enough in your argument for wanting to use the more expensive product, and you and your company are responsible for replacing the hardware and reimbursing the client for the cost of the installation.

Your company agrees to reimburse the client $10,000 for the labor and to buy back the faulty Cisco Aironet 1240 Series wireless bridges. Shortly thereafter, the client cancels their support contract with your company and hires a competitor to complete the job. You find out that the competitor went with the more powerful Aironet 1530 Series and was able to complete the task without any further issues.

Discuss what you have learned from this experience and what you might have done differently.

Your journal entry must be at least 200 words in length. No references or citations are necessary.

Reference no: EM132413468

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