Reference no: EM133027054

BSBWOR502 Lead and manage team effectiveness - TAFE NSW

Part 1: Short answer

Read each question carefully. The word count is a general guide and is provided to ensure you write enough detail to adequately answer the question in your own words.

Question 1. Provide a detailed example of how you would consult with your team members when planning roles, responsibilities, goals, plans or objectives. Your response should be approximately 50 -100 words.

Question 2. Explain in the context of team effectiveness, two strategies of how you can promote and facilitate team cohesion. Your response should be approximately 100-200 words.

Question 3. As a frontline manager, you need to encourage your team to take responsibility for their own work. How could you encourage this? Your response should be approximately 50 -100 words.

Question 4. Recommend a method you would use to consult with your team about setting team goals for the next financial year and explain how you could provide feedback to your employees on outcomes of the consultation processes. Your response should be approximately 50 -100 words.

Question 5. Explain three benefits of providing feedback to team members within the context of encouraging, valuing and rewarding individuals and team efforts. Your response should be approximately 100-200 words.

Question 6. Recommend three key people you could consult with to address issues, concerns or problems identified by team members. In your response include an example of the areas in which each person could assist. Your response should be approximately 50-100 words.

Question 7. Explain the role of a frontline manager in supporting team members to achieve expected outcomes. Your response should be approximately 50 -100 words.

Question 8. Provide three examples of what outcomes, outputs or key performance indicators may measure. Your response should be approximately 50 -100 words.

Question 9. Recommend two suitable actions that can be taken to provide support for team members to meet their expected performance outcomes. Your response should be approximately 50 -100 words.

Question 10. Evaluate three strategies that could be used to ensure team members have input into planning, decision making and operational aspects of the work team. Your response should be approximately 100-200 words.

Question 11. To ensure team members take responsibility for their work, explain how the types of policies and procedures may be applied. Include an example in your response. Your response should be approximately 100-200 words.

Question 12. Nominate three performance problems that may occur in a workplace and evaluate how they could be managed effectively. Your response should be approximately 100-200 words.

Question 13. Evaluate at least three work behaviours and how they could result in performance problems within a team. Your response should be approximately 50 -150 words.

Question 14. Provide at least two examples of relevant stakeholders that would have input into the performance plans. In your response discuss the type of input they might provide and why. Your response should be approximately 100-200 words.

Question 15. Explain how systems policies and procedures can support the communication of ideas and issues in the workplace. Your response should be approximately 50 -100 words.

Question 16. Recommend one effective communication strategy managers can use with team members for each of the following:
• Diverse cultures
• Ethical environments
• Providing guidance and support.
Your response should be approximately 100-200 words.

Question 17. Discuss at least three communication methods, including examples that can be used to ensure information is disseminated effectively throughout the organisation.Your response should be approximately 100-200 words.

Question 18. Recommend two strategies managers or team leaders could use to empower employees and promote team performance.Your response should be approximately 50 -150 words.

Question 19. Justify why line managers need to communicate unresolved issues and follow up with senior management and other stakeholders. Provide an example to support your answer. Your response should be approximately 50 -100 words.

Question 20. Based on your answer in Q19, recommend two strategies that may help resolve employee or work-related problems. Your response should be approximately 80-120 words.

Question 21. Evaluate the process of mediation when used for resolving workplace conflict. Your response should be approximately 50 -150 words.

Question 22. Identify two ways managers and team leaders can develop an accurate understanding of unresolved issues before they escalate into larger ones. Your response should be approximately 50 -100 words.

Question 23. Confirm at least three areas of Australian legislation that are focussed on managing effective workplace relationships. Your response should be approximately 50 -150 words.

Question 24. Evaluate two of the benefits of networking when used to build workplace relationships. Your response should be approximately 50-120 words.

Attachment:- Lead and manage team effectiveness.rar